Borders, Aberdeen, L.; Johnston, Wesley J.; Young, Brett; and Morpurgo, Johnathan. (2008) “E-CRM Marketing Intelligence in a Manufacturing Environment,” in: Encyclopedia of Information Science and Technology, M. Khosrow-Pour (ed.), Idea Publishing Group, Hershey, PA.
Hartley, P., Gordon, J., & Young, B. (2019). Assessing Entrepreneurs’ Degree of Preparedness through the Eyes of Expert Investors. United States Association for Small Business and Entrepreneurship.
Young, Brett; Takeda, Hiro; Cuellar, Mike. (2011) “Investigating the Impact of Offline Events on Group Development in an Online Sports Community,” in SAIS 2011 Proceedings; Paper presented at the Fourteenth Annual Conference of the Southern Association of Information Systems, Atlanta, GA. Paper 27. http://aisel.aisnet.org/sais2011/27
Young, Brett; Mathiassen, Lars; and Rai, Arun. (2008) “A Model for Digitally-Enabled Business Process Innovation: The Case of the U.S. Minority Business Network,” Paper presented at the 16th European Conference on Information Systems, Galway, Ireland. Paper 248. http://aisel.aisnet.org/ecis2008/248
Kasi, Vijay; Young, Brett; and Poddar, Amit. (2005) “Threats to Silent Commerce: A Delphi Study,” in SAIS 2005 Proceedings, Ninth Annual Conference of the Southern Association of Information Systems, Savannah, GA. http://aisel.aisnet.org/sais2005/41